Thursday, September 4, 2014

New USB devices or existing devices stop working in Windows 7/8

Recently I started noticing a widespread problem with certain machines not being able to accept new USB devices or they would have certain existing devices stop working (driver-wise). This may be related to a certain PUP called SafetyNut that is a subapplication that comes with Ask.fm toolbar.

If you are unable to use any new USB devices that your computer hasn't recognized before, or suddenly things like your lan or w-lan card stop working and have a driver problem inside the device manager - it may be due to the aforementioned problem.

The simple way to resolve this is to uninstall the Ask.fm toolbar.

A more thorough solution would be to run a malware cleaner, and disable the SafetyNut service (yes it actually runs as a service, which is recognized as a malicious service), clean the discovered PUPs and uninstall the Ask.fm toolbar.

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